Over Three Decades of Trust

“Representation by Carol and Nicole pays dividends in so many ways. Consider our most recent, wonderful Carol and Nicole experience. We loved our two-bedroom Old Palo Alto home, but we knew it needed professional touches to really show its true potential in a challenging market. But what touches?

For us, calling Carol and Nicole was a given. We have worked with them and their predecessor team for over three decades. Our reasons to trust their great judgment are countless.

From Day One, Carol and Nicole thoughtfully gathered information by asking good questions and listening. Their empathy and meticulous attention to detail are obvious. They recommended a cost-effective road map that was not what we had earlier imagined, but it proved to be spot on.

First, inspections were ordered (structural, roof, and termite). ‘Let’s see what the pros say, then we can go from there,’ they advised.

Items identified by the inspectors and more were addressed by multiple subs with our approval yet utilizing Nicole’s project management skills.

They arranged for staging, hired a professional photographer, pulled together a 246-page disclosure document, created an effective listing presentation so important in today’s Internet world, and hosted the open house on the rainiest days of the year. Everything went like clockwork.

Results. The property sold instantly, sold on the first day we considered offers, sold above ask all cash ‘as is’ with a fast close to a wonderful family who will be great neighbors.

With experiences like this, you can see why we strongly recommend Carol and Nicole.” — Margie and Bob H., Palo Alto, CA