“Carol and Nicole represented us when we abruptly decided to sell our house and move to the east coast. We selected them after interviewing a number of realtors who are active in the old Palo Alto area where we lived. We based our decision on their preparation in advance of meeting us, including a detailed and convincing pricing strategy based on neighborhood comps, their professional presentation and personal chemistry. We did this two weeks before leaving the country for remote places with spotty Internet connections. During that two-week period Carol and Nicole coordinated all the events that precede placing a house on the market. They worked with our gardener to replant part of the lawn, with a designer to stage the house, with us to pack up and remove all the personal clutter that needed to be hidden away, and with a painting crew to repaint some tired areas of the house. They put the house on the realtors’ tour the day we left.
The house sold in less than a week, very close to asking price. We interacted with Carol and Nicole by Skype and through email, including electronic signatures on the proposals and counter-proposals. We relied on their advice while completing the deal, and we feel completely comfortable that we got the optimum price and terms for the house. The closing activities were also done largely by them while we were away, and everything went very smoothly. The funds cleared and the house closed escrow in about four weeks.
We have bought and sold five homes in California over the years. Carol and Nicole are outstanding agents. We feel we had excellent and expert representation and would not hesitate to use them again. We highly recommend them for high-end home transactions.” — Steve R., Brooklyn, NY