“Now that we are happily settled into our new home, we can finally sit back and reflect on this whole process (and what a great experience it has been for us). As first-time home buyers we were absolutely clueless about the Palo Alto/Menlo Park housing market in general and the process of buying a home in particular. Carol and Nicole were highly recommended to us via some of my husband’s work associates and we are so glad we decided to work with them.
They led us through every step of the process and were extremely responsive to our questions and needs and honest with us. Despite the fact that there was not a ton of inventory at the time we were looking, they were able to identify some great homes that were still helpful in getting us to refine our sense of what we wanted. Ultimately, we found a home that perfectly fit our stated needs and desires — much faster than we thought we would. The whole process was shockingly fast and refreshingly efficient.
Since this was our first time doing any of this, it was important to us that we felt comfortable asking questions. Carol and Nicole were extremely sweet and patient with us, and worked feverishly behind the scenes to get things done efficiently and on good terms. What’s more, this was all happening over the holidays, and they made an excellent team: tag-teaming for various inspections and making sure everything was done so we could move into our new home by Christmas.
We cannot recommend Carol and Nicole highly enough. They are extremely professional, diligent and friendly and make a great team. Should you choose to work with them, you will not be disappointed.” — Sarah B., Palo Alto, CA