“My husband and I can’t speak highly enough of Carol and Nicole and of our experiences working with them. After being represented by such a fabulous team, we can’t imagine working with anyone else! Following are some of the reasons why we loved working with them and why we think they’re best in class… Savvy marketing skills: Carol & Nicole are highly skilled marketers! They helped us understand the value of staging and appropriately marketing our home. We’re certain their marketing efforts (which included a lovely and compelling flyer about our house) were critical to the quick sale of our home.
Market knowledge: Carol & Nicole impressed us with their in-depth market knowledge. Their understanding of the market was invaluable when it came to setting the price for our house (we got multiple offers and it sold for over asking!) and then again when it came to the purchase of our new home (again, a multiple offer situation – and we won at a price we felt comfortable with).
Intelligent advice: Carol & Nicole helped us navigate successfully through what can be a very daunting and emotional process. We always felt confident in their guidance!
Highly connected: Carol & Nicole seem to know and be respected by EVERYONE in the local real estate market! This is invaluable in such a competitive market because of the large number of houses available off-MLS and because it’s often the agent’s reputation that gives an offer a critical competitive advantage.
Attention to detail: Carol & Nicole notice EVERYTHING. It’s easy to get carried away and miss important house/contract details when you’re going through the sale/purchase process. Thankfully, we had Carol & Nicole as a second and third set of eyes. They saved us from missing and/or dismissing important details as we visited homes, reviewed disclosure packets and read offers.
Service excellence: Carol & Nicole are the gold standard when it comes to service excellence. Though Carol & Nicole represent buyers and sellers in MUCH larger deals, we never felt like lesser clients. We were impressed by how available and responsive they were – both for meetings, calls and emails – and by the quality of the discussions we had with them. They were always prepared for our meetings and provided us with relevant and easy to understand market data.
Enthusiasm: Carol & Nicole make house buying and selling fun! How is that possible? They are a joy to work with and my husband and I joke that we’ll need to sell our house in short order so that we have the opportunity to work with them again sooner rather than later. The process is such an emotional one that having a steady but enthusiastic guide is truly invaluable.” — Andrea H., Palo Alto, CA